Chicago, IL – Catalyst Consulting Group, Inc. (Catalyst) is happy to announce it was recently featured in Toggle Magazine for the development work it completed with the Department of Finance (DoF) on the Online Full Payment Certificate application.
For the past six years, Catalyst has worked closely with DoF to redevelop and support the Online Full Payment Certificate (OFPC) application. Back in 2012, DoF and the Department of Innovation and Technology (DoIT) decided the city’s FPC application needed a reboot. Catalyst was contracted to assess the legacy application and work with DoF to modernize it so that users could complete the FPC application online from end-to-end. In June of 2015, the new application was launched.
Once launched, the OFPC application increased the amount of applications completed online from 15% to 87%. Most importantly, the average number of days to process an application reduced from 10 days to one. Catalyst continues to support DoF with the OFPC application as well as other initiatives within Utility Billing and Customer Service. Catalyst would like to extend a big thank you to Toggle Magazine for capturing this initiative and sharing it with its many readers.
About Toggle Magazine
Toggle is a quarterly business-to-business trade journal highlighting the vital role that technology plays in a variety of companies and organizations — making a strong case for the centrality of technology professionals in the day-to-day operations of their institutions. Our journal compiles a collection of stories from the perspectives of technology executives of health care facilities, financial institutions, schools and universities, and other organizations across the country. Whether these operations source technological expertise in-house or from outside their organizations, we explore how institutions tackle the execution of state-of-the-art systems and platforms, the development of cutting-edge hardware and the integration of these technologies into day-to-day operations.
About the Department of Finance
The City of Chicago Department of Finance provides effective and efficient management of the City’s financial resources. It is responsible for the collection or disbursement of City revenues and all funds required to be in the custody of the city treasurer.
At Catalyst, building meaningful, valuable connections with our clients and partners is just as important as the technology solutions we create. Taking the time to understand the ins and outs of your business isn’t just something we like to use in our sales pitch. It is embedded within the core values of our firm. It is the first step in our business approach, and it is how we’ve sustained long-lasting relationships with our clients for the past 25 years.
Each member of our team brings an innovative approach to the solutions we develop, is committed to your business and is easily accessible when needed most. Let us be the CATALYST that sets you on the course to success without compromising what makes you, you. For more information please visit our website at: www.catconsult.com.